Before you contact us for help please ensure that you have checked our online help/advice articles – these may provide immediate support.

1

Please check the areas where we can offer support and read the Client Agreement between you and Citizens Advice Rural Cambs before contacting us for help/advice, thank you.

2

Then fill in the form below to provide us with information to allow us to respond to your enquiry quickly and accurately.

We ask for a lot of information on this form. Note that if you call us we will need the same information, so filling in the form online will probably get you a faster response.

If you haven’t already checked our online advice articles please follow one of the links below the form – you might be able to answer your question without needing to contact us.

    We are sorry but we are currently experiencing problems with our email system and are unable to receive emails/advice request forms.

    Should you have an urgent enquiry the options available for you to get advice can be found at:

    https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/

    or call Citizens Advice Freephone Adviceline on 0800 144 8848.

     

    3

    If you already checked our online advice articles, are unable to fill in the online advice form above, Chat is unavailable or you need urgent help, please call our Adviceline.

    Our Adviceline service is open from 9:30 in the morning to 3:30 in the afternoon, Monday to Friday.

    This is a Freephone number.   All calls are recorded for training and monitoring purposes.  Your details are also logged on our internal computer system,  which are not shared without your permission and are protected by the Data Protection Act.

    We are now offering a limited drop-in service to local residents (see below) in the following locations. No timed appointments are available – just turn up, but note that the number of people that we can see in each drop-in session is limited and they will be held on a first come first served basis.

    Huntingdon drop-in service

    A weekly session on
    Monday from 9.30am to 12.30pm

    Pathfinder House, St Mary’s Street,
    Huntingdon, PE29 3TN

    For Huntingdonshire residents only

    Chatteris  drop-in service

    A weekly session on
    Wednesday from 10.00am to 12.30pm

    Chatteris Library, 2 Furrowfields Road,
    Chatteris, PE16 6DY

    For residents in Chatteris, Doddington, Manea and Wimblington only

    Whittlesey drop-in service

    A weekly session on
    Friday from 9.00am to 11.30am

    Peel House, 8 Queen Street,
    Whittlesey, PE7 1AY

    For residents in Whittlesey, Turves, Coates and Pondersbridge only

    Help and Advice

    Look in one of the following areas for carefully selected advice to answer our most common questions. You might be able to find an answer to your problem immediately.